Application

MyTracker supports any app on iOS, Android, and Web platforms. You can add an app to MyTracker anytime, even before the release and app publication.

After adding an app, you can connect SDK and start gathering data. Instructions for each platform are listed below.

Adding application

Add your app to MyTracker to get the SDK key or web counter, required for data collection.

iOS

To add an iOS application:

1. Use the wizard or click Add in the applications list.
2. Select the iOS platform.

3. Select whether or not your app is published on the App Store.
4. Add the link to your application:
   • If you published the app, copy the link from App Store.
   • If you have not published the app yet, you can leave the field blank or specify any entry point to the application. For example, a link to the landing page from where the app can be downloaded.

5. In the fourth step, add the name and icon of the application, that will be displayed in MyTracker lists and reports.

6. In the last step, select the account and project to which the app would be added. You can create new accounts and projects manually or automatically, or select current ones, if you already have access to accounts and projects in MyTracker.

After you add an application, MyTracker generates the SDK for it. Integrate the SDK into your app and wait for statistics to appear.

Android

To add an Android application:

1. Use the wizard or click Add in the applications list.
2. Select the Android platform.

3. Select whether or not your app is published on an app store.
4. Add the link to your application. You can specify only one link at this step. If the app is published in multiple stores, you can specify additional stores later or add as individual apps in MyTracker. See recommendations below.
   • If your app is published on Google Play, AppGallery, or RuStore, select the store and add the link to the application page.
   
   • If your app is published on the Other store, you need to fill out the following fields:
     • Link to your app — the link to the app store page. For example, https://apps.samsung.com/myapp.
     • App store name. For example, Samsung Galaxy Store.
     • Package name — the unique name to identify the Android app on mobile devices and app stores. For example, com.example.app123. You can find the package name in the AndroidManifest.xml file of your app.
   
   • If your app is not yet published, you can leave the field blank or specify any entry point to the application. For example, a link to the landing page from where the app can be downloaded.
   
5. In the fourth step, add the name and icon of the application, that will be displayed in MyTracker lists and reports.

6. In the last step, select the account and project to which the app would be added. You can create new accounts and projects manually or automatically, or select current ones, if you already have access to accounts and projects in MyTracker.

After you add an application, MyTracker generates the SDK for it. Integrate the SDK into your app and wait for statistics to appear.

Web

To add a web application:

1. Use the wizard or click Add in the applications list.
2. Select the Web platform.

3. Add the link to your site.

4. In the third step, add the name and icon of the application, that will be displayed in MyTracker lists and reports.

5. In the next step, select the account and project to which the app would be added. You can create new accounts and projects manually or automatically, or select current ones, if you already have access to accounts and projects in MyTracker.

After you select an account and a project, the app will be added to MyTracker. To collect website stats, take the last step — create a web counter.

6. In the last step, create a web counter to collect data. You can create a new counter or select an already connected to the website, if one is found.

   You can skip this step and create a counter later, on the added application page.

   If you select a connected counter, MyTracker will prompt you to send a request to the counter owner to get access. After confirming the request, the counter data will be sent to your MyTracker app.

After you add an app and create a web counter, ensure you place the counter code on all pages of your website.

Applications archive

In MyTracker, you can archive inactive or erroneously created applications. This makes the work with large applications lists easier. The archived applications are assigned the Archived status and are removed from all MyTracker lists.

To move an application to the archive, click To archive on the view application page. If necessary, you can display the archived applications by turning on the Show archived toggle and continue working with them.

To restore an application from the archive, click Restore on the View application page. The application will be displayed again in all MyTracker lists.

MyTracker automatically archives applications if the payment verification key and any type of activity (payments, activations, installations, and so on) are missed within 6 months.

FAQ

How to add a multiplatform application

If your application is available on more than one platform, you need to add a separate application for each platform: iOS, Android, Web.

We recommend adding apps to one project to identify a user at once on iOS, Android, and Web platforms, link all user actions in the same chain, and analyze cross-platform data. Moreover, you can set general attribution settings for project ad campaigns and additional currency in which all analytical calculations would be performed.

How to add an Android app, published in multiple stores

If you have multiple app builds for different stores, you can add them to MyTracker as one or multiple apps, depending on the package names ? in the different builds.

If the package names in the stores match

• Add one application to MyTracker.
• Integrate one SDK key into builds for all stores.
• Provide links to the stores on the app page.

MyTracker will gather stats for all stores into one application. To view data for different stores, use the Install service dimension.

If package names do not match

• Add separate applications for different package names.
• Connect a separate SDK key for each building.

MyTracker will gather stats for different stores into different apps. To view total data for all stores, see the project stats.

What to do if MyTracker finds a duplicate

If MyTracker finds a duplicate when you are adding a new application, we recommend avoiding duplicate data and choosing one of the options:

• Use the found application and do not add a new one.
• Move the found application to the archive and add a new one.

If MyTracker finds a duplicate for Android, check the store list on the page of the found application — probably you need to add a link to the new store and not add a separate app. See how to add an Android app, published in multiple stores.

If you decide to create a duplicate, it might be difficult to verify the application, collect aggregate data from ad partners, and obtain SKAN postbacks.