An account is a way to form joint access to marketing activities and app stats. Within one account you can add multiple projects and apps, form joint access for users, create and manage ad campaigns.

Do not confuse an account with the MyTracker profile. The Profile is a login and password to access the MyTracker platform. One user can be connected to more than one account, while multiple users can act within the same account

Adding account

  1. In the accounts list click Add. If it is your first MyTracker account, follow the app wizard.
  2. Enter the account name, which will be displayed on all lists and reports in the future, and click Add.

Go to adding project after your account was created. It's handy to set multiple applications at one project (for example, the same app at different app stores).

User management

Assign different roles to the users of your account. For example, to your team members: give the marketer the ability to manage ad campaigns and the analyst to generate reports on the collected data.

The user's access to certain features of MyTracker is determined by their role in each of the accounts:

  • Owner — access to all MyTracker activity. This role is given to the account creator by default and can be assigned to other users of the account.
  • Manager — access to most activity except for editing the Owner role.
  • Read Only — access to only viewing info and data.

At the same time, different roles can be defined in different accounts. For example, a user can be granted with access to two accounts, with Owner role in the first one and Read Only in the second. In this case, the user will not be able to start campaigns or change the settings of the second account, but will have full access to the first.

You can also manage user permissions on access to some tools in MyTracker:

  • Manage export permissions — you can edit and assign export permissions to other users.
  • Export raw data — you can export raw data using Export API.
  • Export segments — you can export segments via the interface and Export API.
  • Developer tools — you have access to MyTracker developer tools such as protocol decryption.

Allocating user roles and permissions

  1. Select the Environment → Accounts menu.
  2. In the opened list, click the  Users list icon in the account's row.
  3. Click Invite and fill out the form:
    • Role * — one of the three roles, which were mentioned above, for the invitee.
    • Email * — their email address.
    • Language * — language of the invitation email.

    * — required fields.

  4. In the Permissions block, enable permissions you want to grant to the user. If you select the Owner role, all permissions will be enabled by default, and you cannot edit them.
  5. Role and permissions, granted to the account, are valid for all projects and applications in this account

  6. Click Send.

The user will receive an email with a private link to the account. As they follow the link, they will be assigned with the granted roles and permissions. New users will be requested to register in MyTracker first.

Editing roles and permissions

  1. Select the Environment → Accounts menu.
  2. In the opened list, click the  Users list icon in the account's row.
  3. Edit the role or permissions granted to the user:
  4. Account owners and managers can edit roles and permissions as long as they have the Manage export permissions permission

    • to edit the role, click the  icon, select a role and save changes;
    • to edit permissions, click the  icon, grant/revoke the permission and save changes;
    • to delete the user from the account, click the  icon.

Configuring account access rules

You can list allowed and denied email addresses and domains and be sure that all account invitations will be accepted only by the users, whose login accounts meet MyTracker account access rules.

Only account owners can edit access rules

  1. Select Environment → Accounts.
  2. On the Access rules tab, click Edit.
  3. Add email address or email domain to the list you need:
    • Allowlist — the list of email addresses and email domains that have access to the account. If allowlist is empty, all user will have access to an account except users with denied email addresses.
    • Denylist — the list of email addresses that do not have access to the account.

    Denylist configuration is prioritized over allowlist that means if you add email domain to allowlist and email address with this domain to denylist, MyTracker considers this email address as blocked, and a user can not accept the invitation to the account.

    To add more fields, click +email or +domain if needed.
  4. Click Save.

The user with the denied email addresses cannot access an account — the possibility to send account invitations and accept them will be disabled.

If you configure account access rules after users accepted invitations to an account, MyTracker checks allowlist and denylist and, in case the users’ email addresses are detected in denylist, marks these users with the icon. But the users will still have access to an account.

Accounts archive

In MyTracker, you can archive inactive or erroneously created accounts. This makes the work with large accounts lists easier. The archived accounts are assigned the Archived status and are removed from all MyTracker lists.

To move an account to the archive, click To archive on the view account page. Applications and projects related to the account will not be archived. If necessary, you can display the archived accounts by turning on the Show archived toggle and continue working with them.

To restore an account from the archive, click Restore on the View account page. The account will be displayed again in all MyTracker lists.

MyTracker automatically archives accounts, which were created more than 3 months ago and contains no apps or only apps created more than 3 months ago.

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